1 Year Warranty Terms and Conditions

GWCC Velocity One – Manufacturer’s Warranty Policy (UK)

Vehicle Model: GWCC Velocity One

Distributor: Swift Moped & Bikes

Coverage Period: 12 Months from the date of registration or sale.

1. Warranty Statement

We warrant that each new "GWCC Velocity One" scooter purchased from an authorized dealer is free from defects in material and workmanship under normal use and service for a period of one (1) year. This warranty is limited to the repair or replacement of parts found to be defective by an authorized service technician.

2. What Is Covered?

This warranty covers the following major mechanical and electrical components against manufacturing defects:

  • Engine & Transmission: Cylinder head, piston, crankshaft, bearings, gearbox gears, and shafts (excluding normal wear items like rollers/belts).

  • Frame & Chassis: Structural welding and framework.

  • Electrical System: ECU (Engine Control Unit), starter motor, ignition coil, regulator/rectifier, and main wiring loom.

  • Suspension & Braking: Hydraulic shock absorbers (non-wear failure), brake calipers, and master cylinders.

3. What Is NOT Covered (Exclusions)

Consistent with manufacturer terms, the following are strictly excluded:

Tyres: Punctures, wear, or damage.

Bodywork & Plastics: Fairings, panels, mudguards, and "fragile plastic coverings" are excluded unless damage is noted immediately upon delivery.

  • Consumables: Brake pads, shoes, spark plugs, filters, light bulbs, and fuses.

  • Fluids: Oil, brake fluid, and fuel.

  • Drive Components: CVT drive belt and variator rollers (wear items).

  • Corrosion: Surface rust caused by environmental conditions (road salt, rain) or lack of cleaning.

4. Owner Responsibilities (Servicing)

To maintain the validity of this warranty, the owner must:

  1. Adhere to the Service Schedule: The vehicle must be serviced at the intervals specified in the Owner’s Manual (e.g., First service at 300 miles, then every 1500 miles).

  2. Use Authorized Technicians: All services must be performed by a VAT-registered motorcycle garage or an authorized dealer.

  3. Keep Records: The owner must retain all service invoices/receipts. Failure to produce a service history may void the warranty.

5. Commercial Use Disclaimer

This warranty remains valid for commercial/delivery use, provided the service intervals are strictly adhered to (commercial usage often requires more frequent oil changes).

6. Limitation of Liability

The distributor's liability is limited to the repair of the vehicle. We are not liable for:

  • Loss of use of the vehicle, inconvenience, or lost time.

  • Recovery or towing charges.

  • Incidental or consequential damages (e.g., lost earnings).